Tom Fragale – Microsoft Certified Trainer , Wiley-Published Author

Tom Fragale is a computer professional with over 40 years of experience in IT and 25+ years training professionals. He is a Microsoft Certified Trainer, a Microsoft Certified Office Master, and a Microsoft Certified Expert in Word and Excel, and a Microsoft Certified Specialist in Access, Outlook, and PowerPoint. He is also a Wiley-Published author, having written a book on Excel Pivot Tables. He has trained over 50,000 business people in on-line webinars, public seminars, and on-site training. In recent years his focus has expanded to live training on ChatGPT, Claude AI, Microsoft Copilot, and Power BI, helping professionals put AI tools to work in their day-to-day jobs. His clients include many Fortune 500 companies, government agencies, military bases, and companies large and small across many industries, including insurance, manufacturing, banking, pharmaceutical, education, retail, etc. He started his career as a database application programmer and has served as a consultant and project manager on many successful projects. His topics of expertise include: ChatGPT, Claude AI, Microsoft Copilot, Power BI, Access, Excel, Word, PowerPoint, Outlook, Crystal Reports, SQL Server, Visio, QuickBooks, and SharePoint, among others. His passion is training people and helping people get the most out of their computers and the latest AI tools, and he is a published author having written a book on Microsoft Access and a book on Excel Pivot Tables, which was published by Wiley Publishing. He graduated in 1988 from LaSalle University in Philadelphia, PA with a BA in Computer Science.